Payment Policy
Welcome to Littlefrolic’s Payment Policy. This page outlines the payment options we offer for purchases made on littlefrolic.com. We want to make your shopping experience smooth, secure, and convenient, and this policy is designed to help you understand your options clearly.
1. Payment Methods We Accept
a. Debit Cards
We accept most major debit cards. Please ensure your card is active, has not expired, and has sufficient available funds before completing your transaction.
b. Credit Cards (Visa & Mastercard)
Visa and Mastercard credit cards are fully supported. Be sure your card details are accurate and that your card is valid at the time of payment.
c. PayPal
PayPal offers a fast and secure method of paying online. Whether using your PayPal balance or linking your credit/debit card, you’ll be redirected to the PayPal platform to finalise the payment in a secure environment.
d. Stripe (Card Payments)
Stripe is a leading payment gateway used for secure card transactions. When you select this option, you’ll be prompted to enter your card information directly on our checkout page. Stripe uses industry-standard encryption to safeguard your details.
2. Secure Transactions
Your privacy and security are extremely important to us. Our website uses SSL encryption to protect sensitive data, and all payment processing is handled by trusted, PCI-compliant platforms such as PayPal and Stripe. You can verify this by looking for the padlock icon in your browser’s address bar when checking out.
3. Payment Validation & Fraud Prevention
In some cases, we may carry out additional checks to confirm your payment details. This may include contacting you via email if verification is needed to ensure your order is legitimate. These steps are in place to protect all our customers from fraud and unauthorized transactions.
4. Refunds
If you return an item or cancel your order, any applicable refunds will be processed in line with our Refund & Returns Policy. Refunds will be issued to the original method of payment and may take a few business days to appear, depending on your bank or payment provider.
5. Policy Updates
We may update this Payment Policy periodically to reflect new payment options, changes in providers, or to meet legal and operational requirements. We encourage you to check this page occasionally to stay informed.
6. Contact Us
If you have any questions about payment methods or run into any issues during checkout, our customer support team is here to help.
Email: customerservices@littlefrolic.com
Phone: +44 7879 729634