Shipping Policy
General Information
All orders placed on littlefrolic.com are subject to stock availability. If an item you have ordered is unavailable at the time of purchase, we will notify you promptly and issue a full refund to your original payment method.
If you need to make changes to your order, please contact us within 24 hours of placing it. Once an order has been processed and dispatched, it can no longer be altered or cancelled.
Delivery Areas
We currently deliver to addresses within the United Kingdom and the United States. Unfortunately, we are unable to ship to other international locations at this time.
Estimated Delivery Times
Order Processing Time: 1 to 3 business days
Shipping Duration: 7 to 10 business days
Delivery Days: Monday through Saturday (excluding public or bank holidays)
We aim to deliver your order as quickly as possible. However, please note that delivery timelines are estimates and may be affected by external factors such as carrier delays, weather conditions, or high order volumes. If there are any unexpected delays, we will notify you as soon as possible.
Shipping Fees
Shipping costs are generally charged at a flat rate, though these may vary periodically. During checkout, you’ll see the exact delivery cost based on your selected items and delivery address.
Please be aware:
Additional fees may apply for deliveries to remote locations.
Oversized or particularly heavy orders may also incur extra charges, which will be clearly outlined before you complete your purchase.
Packaging and Damaged Goods
We take great care to package your items securely. If your order arrives with visible damage to the packaging or contents, please contact us immediately at customerservices@littlefrolic.com. We will work with you to resolve the issue quickly.